Privacy policy

Introduction

In this Privacy Policy, BITTER Anlagenbau GmbH sets out its approach to the data collected from users who access our website at www.bitter-gmbh.de or provide us with personal data in any other way.

User rights

You have the following rights:
  1. To request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data we hold about you and additional information

  2. To request a copy of the personal data you have voluntarily provided to us in a structured, commonly used and machine-readable format

  3. Request rectification of the personal data that we hold about you

  4. Request the deletion of your personal data

  5. To object to the processing of your personal data by us

  6. Request the restriction of the processing of your personal data by us

  7. To lodge a complaint with a supervisory authority

 
 
Please note, however, that these rights are not absolute and are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or would like further information, please contact us at:
tb@bitter-gmbh.de.

Storage

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our policies. Retention periods will depend on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We store records containing personal data of customers, account setup documents, communications and other data in accordance with applicable laws and regulations.

We may, at any time and at our sole discretion, correct, complete or remove incomplete or inaccurate data.

Basis for data collection

The processing of your personal data (i.e. any data that can reasonably be used to identify you; “ personal data ”) is necessary to fulfill our contractual obligations to you and to enable us to provide you with our services, protect our legitimate interests and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other exploitation of your personal data as described in this Privacy Policy.

Please read this Privacy Policy carefully before making any decisions.

What data is recorded?

We collect two types of data and information from users.

 

The first category includes non-identifying and non-identifiable user data that is provided or collected through the use of the website (“non-personal data”). We do not know the identity of the user from whom non-personal data has been collected. Non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information relating to software and hardware (e.g. browser and operating system used on the device, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data, i.e. data that identifies an individual or can be identified through appropriate measures. Such data includes

  • Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.

How do we obtain data about you?

We obtain your personal data from various sources:
  • You provide us with such data voluntarily, for example when you use the contact form on our website.
  • We receive such data when you use our website or access it in connection with one of our services.
  • We receive such data from other providers, services and from public registers (e.g. from data traffic analysis providers).

How is the data used? To whom is the data passed on?

We do not pass on user data to third parties, except as described in this privacy policy.

We use data for the following purposes:

  • To inform you about new services
  • To market our websites and products (further information under “Marketing”)
  • For statistical and analytical purposes to improve the website.

 

In addition to the purposes set out in this Privacy Policy, we may share personal data with our trusted third party providers based in different jurisdictions around the world for the following reasons:

  • Hosting and operating our website
  • Storing and processing such data on our behalf
  • Providing promotional materials in connection with our website
  • Conducting studies, technical diagnostics or analysis

We may also disclose information when we believe in good faith that doing so is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and investigate potential violations thereof, if any; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or exercise our legal rights or defend against claims brought by others; (v) protect our rights, property, or safety, the safety of our users, your security, or your privacy. (v) protect the rights, property or safety of us, our users, your safety or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal claims.

Cookies

We and our partners use cookies to provide the relevant services. This also applies when you visit our website or access our services.

A “cookie” is a small piece of data that is assigned to your device when you visit a website from that website. Cookies are useful and can be used for different purposes. These include, for example, making it easier to navigate between different pages, automatically activating certain functions, saving your settings and optimizing access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.

This website uses the following types of cookies:
 
a. “Session cookies”, which ensure normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device as soon as you close your browser.
 
b. “Persistent cookies”, which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.
 
c. “Third-party cookies”, which are set by other online services that are represented with their own content on the page you are visiting. These can be, for example, external web analytics companies that record and analyze access to our website.
 
Cookies do not contain any personal data that identifies you, but the personal data we store may be linked by us to the data contained in the cookies. You can remove cookies via the device settings of your device. Follow the relevant instructions. Please note that deactivating cookies may restrict certain functions when using our website.

The tool we use is based on the technology of Snowplow Analytics . The data we collect on the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider exclusively to improve its own offering.

Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts for this website ( https://www.google.com/webfonts ). Google Web Fonts are transferred to your browser’s cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.
  • When script or font libraries are called up, a connection to the operator of the library is automatically established. It is theoretically possible for this operator to collect data. It is currently not known whether and for what purpose the operators of the corresponding libraries actually collect data.
  • You can find the Google library operator’s privacy policy here: https://www.google.com/policies/privacy .

Collection of data by third parties

This policy only addresses the use and disclosure of information we collect from you. If you publish data on other websites or disclose it to third parties on the Internet, other provisions may apply. Therefore, always read the terms and conditions and privacy policy carefully when disclosing data.

This Privacy Policy does not apply to the business practices of companies that are not owned or controlled by us, or to anyone other than our officers and employees, including third parties to whom we disclose such information as described in this Privacy Policy.

How do we protect your data?

We take great care in implementing security measures on the website and protecting your data. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who have gained unauthorized access to our website or misuse it, and we make no warranty, express or implied, that we can prevent such access.

Transfer of data outside the European Economic Area

Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Advertising

When you access our website, we may serve ads using third-party ad technology. This technology uses your usage data of the services (e.g. by placing third-party cookies in your web browser) to serve ads.

Marketing

We may use your personal data such as your name, e-mail address, telephone number etc. ourselves or pass it on to an external subcontractor in order to provide you with promotional material relating to our services that may be of interest to you.

We respect your right to privacy. Therefore, you will always be given the opportunity to unsubscribe from further mailings in these marketing materials. If you unsubscribe, your email address or phone number will be removed from our marketing mailing lists.

Please note that even after you unsubscribe from receiving our marketing emails, we will continue to send you emails with important information that do not include an unsubscribe option. This includes maintenance messages or administrative notifications.

Corporate transaction

We may disclose data in the event of a corporate transaction (e.g. sale of significant parts of the company, merger, consolidation or sale of assets). If any of the above occurs, the acquirer or the relevant company will assume the rights and obligations set out in this Privacy Policy.

Minors

The protection of children’s data is very important, especially online. The website is not designed for children and is not aimed at them. The use of our services by minors is only permitted with the prior consent or authorization of a parent or legal guardian. We do not knowingly collect personal data from minors. If a parent or legal guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at tb@bitter-gmbh.de.

Updates or changes to this privacy policy

We reserve the right to amend or review this Privacy Policy from time to time. You will find the date of the current version under “Last modified on”. Your continued use of the Platform following the posting of such changes on our website constitutes your acceptance of such changes to the Privacy Policy and your agreement to be bound by the amended terms.

How to reach us

If you have general questions about the website, the data we have collected about you or the use of this data, please contact us at tb@bitter-gmbh.de.

Last modified on 23.09.2019